> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Reset Playlist In Ultimate TV Solution App

🔧 **Reset Your Playlist (Required)**
Open the Ultimate TV Solutions App
1️⃣ Go to **Settings**
2️⃣ Select **Playlist**
3️⃣ Choose **Ultimate TV Solutions Playlist**
4️⃣ Scroll down and select **Delete Playlist**
5️⃣ **Confirm** — the playlist will be removed
6️⃣ **Unplug your modem and/or router** from power, wait **60 seconds**, then **plug it back in**

➕ **Add the Playlist Back**
7️⃣ Select **Add Playlist**
8️⃣ Choose **Ultimate TV Solutions** as your playlist
9️⃣ Enter your **Username** and **Password**
🔟 Keep both boxes checked ✅
1️⃣1️⃣ Click **Next**
⏳ The playlist will begin processing
✔️ Once complete, click **Done**
📺 Your service should now be back online.
🔑 **Login Information**
If you don’t have your login details, we will send your username and password via text message.
In most cases:
**Username:** Your phone number
**Password:** The last 6 digits of your phone number (no spaces)
Thank you so much for your patience and cooperation. We truly appreciate you being part of the Ultimate TV Solutions family 💙
—
**Ultimate TV Solutions Support**